Returns & Exchanges
At Industrie AU, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all full-priced items. Please ensure all garments are returned in their original condition, unworn and with tags still attached.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely pack your items in their original packaging and include the return authorization form provided during the online process.
Ship the Parcel
Affix the prepaid shipping label to your package and drop it off at any Australia Post location or designated courier point.
Receive Your Refund
Once our warehouse team inspects and approves your return, your refund or store credit will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing